Marcus has been a key leader within CIA for over 10 years, overseeing commercial cleaning operations and large-scale event service delivery. As Event Director, he leads delivery for major national events including the Australian Formula 1 Grand Prix, the International Airshow, and the Midsumma Festival. He oversees quoting, scheduling, and field team supervision across all contracts.

As Customer Service Manager, Mylene coordinates the day-to-day operational flow of the business — quoting, scheduling, and workflow coordination. She is the primary point of contact for clients, managing requests from enquiry through to completion, and is committed to building strong relationships with both clients and internal teams.

Richard provides strategic direction and operational leadership across CIA. With executive experience spanning education, professional services, and government, he brings a disciplined, results-focused approach to organisational development. Under his leadership, CIA continues to strengthen its systems and deliver measurable value to clients.

Davyn provides strategic oversight and commercial guidance to CIA, drawing on senior executive leadership across multiple industries, he plays a key role in ensuring CIA integrates best-practice and sustainable solutions into its service delivery.