Our Management Team

Marcus CamiliOperations Manager
Marcus offers a unique blend of expertise spanning the commercial cleaning, construction, and maintenance sectors. This diverse background gives him an invaluable understanding of buildings, their materials, and optimal maintenance requirements. As Operations Manager, his knowledge and hands-on management approach ensure the effective delivery of meticulously high standards across all client services.

Mylene GagneCustomer Service Manager
Mylene is a dedicated advocate for service excellence, central to CIA’s business model of delivering quality property solutions. With training and experience in the hospitality and professional services sectors, Mylene has a genuine, end-to-end passion for customer experience. She is committed to nurturing strong relationships with all stakeholders, ensuring customer satisfaction remains the core focus of every interaction.

Richard BrownGeneral Manager
Richard brings extensive executive experience and a proven track record within diverse sectors, including education, assessment, professional services, and government. His strategic leadership and focus on operational excellence ensures CIA operates with the highest standards of efficiency, quality and integrity.

Davyn EdwardsStrategic Adviser
Davyn provides strategic advice, drawing on his extensive experience across multiple sectors. This includes working for major companies in apparel, home goods, trade services, and sustainability technology.

Stephane Fayd’herbe Business Development & Founder
Stephane founded CIA in 2006 and was the driving force behind establishing the company’s standards for exceptional property services, leading to its significant growth and success. Drawing on his background as an international equestrian competitor, Stephane instilled a company culture based on high-performance, meticulous organisation, and commitment to superior standards. He is now focused on strategic business development.

Richard BlackmanBusiness Development & Creative Design
Richard leverages extensive property service sector experience and management skills to drive business development. With a background that includes managing his own successful design agency for 20 years, Richard also provides design services and project management for residential and commercial fit-outs.
