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CIA Services Group – Home2024-11-13T08:46:56+11:00
Cleaning
CIA Services Group
delivering high standards
with cost effective solutions.
on every clean.

Commercial cleaning, House cleaning and Event cleaning services are our expertise.

CIA Services Group
delivering high standards
with cost effective solutions.
on every clean.

Commercial cleaning, Home cleaning and Event cleaning services are our expertise.

PropertyMaintenance
CIA is the one stop
for all your property
maintenance requirements.

Programmed and reactive building maintenance delivers results on time and on budget.

Contact
CIA has the team to design
and build your next project.

Our projects range from a new kitchen or bathroom to a complete home renovation or commercial head office fit out.

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Melbourne Professional Cleaning Services

CIA Services Group in Melbourne provides a comprehensive range of property services, including commercial and event cleaning, house cleaning, property maintenance and full renovations and fit-outs.

“We could not be happier with the service CIA provided. The whole team was fantastic to work with, always accessible and highly professional. Nothing was ever too much hassle and any member of the staff would happily undertake any tasks asked of them. This contributed to our most successful Airshow to date.”

 

Ebony McDonald
Manager of Exhibition Operations, Aerospace Australia

GET A QUOTE

Contact us for an obligation free quote
1300 889 369

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CLEANING SPECIALISTS MELBOURNE

With 14 years in business, we are committed to delivering our high standards every day that are focused on safety first, quality assurance, and complete customer satisfaction.

WHY CHOOSE CIA FOR YOUR
MELBOURNE CLEANING SERVICES?

  • COVID-Safe cleaning

  • Fully Trained and qualified staff

  • One stop for all your cleaning requirements

  • Tailored cleaning solutions to suit your needs

  • Efficient and cost effective cleaning solutions

With 17 years in business we are committed to delivering our high standards every day that are focussed on safety first, quality assurance and complete customer satisfaction.

We aim to provide efficient and cost effective cleaning service solutions and are constantly motivated to achieve the best possible results for our clients.

TRUSTED BY LEADING ORGANIZATIONS

Our clients have always shared the value of high standards.

REQUEST A QUOTE

Contact us and speak with our Professional Cleaning Experts.

1300 889 369

CIA MELBOURNE CLEANING SECTORS

QUALITY ASSURANCE

CIA has achieved Cm3 Contractor OHS/ WHS Prequalification that demonstrates our contractor health and safety management capabilities. We are also committed to operating an environmentally responsible business and to providing an ongoing education for our staff in relation to environmental issues.

CM3 certified

“Since 2012, CIA Services Group have professionally conducted itself whilst delivering services on behalf of Healthcare Property Group, which covers the cleaning and maintenance of various healthcare facilities. CIA continues to be successful in the sector due to their ability to implement procedures and mitigate risks while consistently maintaining their high standards of service.”

Corina Miller , Healthcare Property Group

“CIA was awarded the Corporate & Grandstand Cleaning contract for the Formula 1 Australian Grand Prix in 2023 for a term of 3 years. This was a new contract for the Event in 2023, as it was the first time the cleaning scope was split to better service the Event needs as it experienced significant growth in recent years. In 2023, considering some challenging weather conditions, CIA performed well particularly at its inaugural F1 AGP Event. With experience and thorough planning, CIA excelled in 2024 and were a very pleasant and helpful team to work with. Thorough planning, great responsiveness and a proactivity approach to tasks led to positive feedback from various stakeholders such as the Australian Grand Prix Corporation and iEDM looks forward to working with CIA in 2025.”

iEDM , Formula 1(r) Australian Grand Prix Project Team

“CIA provided the cleaning services for Avalon Airport passenger terminal and admin offices from 2012 to 2019. During that time they demonstrated a professionalism of service and care for their staff that is both refreshing and to be commended.”

Terry Bright, Avalon Airport Passenger Terminal Manager

“In 2023 CIA delivered the full event scope of cleaning services for The Australian International Airshow, which was the biggest airshow to date. By all accounts the feedback was exceptional, of which we would have hoped, given CIA have been successfully providing the cleaning services to the Corporate Facilities and Trade Exposition Halls contract since 2015.”

Justin Giddings, Chief Executive Officer, AMDA Foundation Limited

“As they say “Cleanliness is close to Godliness!” The CIA have brought their brand of cleanliness to Hawthorn Catholic Parish since 2010. Their dependability, expertise, professionalism and eye for detail is exceptional.”

Liz Frazer, Business Manager, Hawthorn Catholic Parish

“Not long after meeting Richard and Stephane, I knew CIA were going to be the right company to deliver everything we wanted for our relocation and full refurbishment to larger premises. The deadline was going to be super tight and the logistics a headache but they managed every step and all the additional scope that evolved and still maintained our deadline. They listened, understood our needs and the concept Richard created blew us away and met every part of our vision. The overall experience was exciting and enjoyable, as we worked very closely to create a truly amazing space.”

Cassandra Eastham, Head of Human Resources, Uniti Group OptiComm

“I have been the director of a real estate company for 20 years and understand the level of efficiency required to manage maintenance and building works in a seamless way. We have used the services of the CIA for the cleaning and caretaking of strata titled buildings as well as for the maintenance and renovation works. The detail of their work and ability to communicate is of the highest standard. It is refreshing to deal with a company that operates with such integrity.”

Gary Reed, Managing Director, The Moore Company

CLEANING SERVICES MELBOURNE LOCATIONS

We have been servicing Melbourne for 17 years across the CBD, inner city, inner south bayside, inner east and west suburbs.

FREQUENTLY ASKED QUESTIONS (FAQ)

Do you have certification for standards?2021-09-09T06:48:24+10:00

Yes, CIA Services Group achieves annually Cm3 Contractor OHS/WHS Prequalification that demonstrates our health and safety management capabilities. Cm3 is a leading online WHS Prequalification system that can be a mandatory prerequisite for working for many large organisations as it provides a rigorous third-party assessment of the standard of internal systems and processes that service providers such as CIA employ to effectively manage Work, Health and Safety.

Do you have a basic price list with the range of costs for all your services?2021-09-09T06:44:44+10:00

We deliver a premium service at a competitive price based on your individual requirements. We assess the scope of work and the hours it will take to do the job to meet your expectations and provide you with a quote.
CIA Services Group have always renumerated its employees in line with the Award rates (Cleaning Services Award 2010) and as such recognise the Labour Hire Licensing Act 2018. This law introduced by Government governs our industry and ensure labour staff is paid to at least the award wage and benefits which apply. We believe in fair pay and a level playing field.

What do you mean by COVID safe cleaning?2021-09-09T06:45:46+10:00

CIA has strengthened our cleaning methodology and chemical product usage in line with government and health experts’ advice. COVID safe cleaning is minimising the risk of getting and spreading Coronavirus through a combination of Personal Protective Equipment (PPE), methodology and chemicals.

PPE includes wearing disposable impermeable gloves and a surgical mask. Practise good hygiene, where possible enhance airflow, maintain safe distances between individuals and wash hands frequently. Clean and disinfect frequently touched surfaces with a range of tested and TGA approved to kill Coronavirus chemicals such as hospital grade disinfectant and sanitiser. We provide ongoing training to staff with frequent supervision while maintaining our reporting and record keeping systems.

Do you have insurance to cover any accidental breakage?2021-09-15T04:49:24+10:00

Yes, CIA Services Group has full insurance cover for accidental breakages through our Public Liability Insurance.

What additional services can you provide apart from cleaning?2021-09-09T06:47:55+10:00

We offer all manner of internal and external cleaning including but not limited to carpet, hard floors, windows, pressure washing, paving, facades, maintenance and provide high access to facilitate works as required. Our maintenance services include grounds and gardens, pest control, painting and restoration of everything from window frames to security fencing and cover all trades. We are proficient in providing seamless waste management solutions including high volume waste management and hygiene and sanitary services including supplies.