20 years. The same clients keep choosing us.
CIA Services Group has delivered commercial cleaning and event services since 2006. Every hour of work is performed by our own trained staff. No contractors. No excuses.
Built on credentials, not promises
CIA Services Group is a Melbourne-based commercial cleaning, event services, and facilities management operator. Founded in 2006, the business has grown to a substantial portfolio of long term B2B retainer clients, many relationships exceeding five years, with a permanent team and a large trained casual workforce available for event-scale mobilisation.
We hold long term contracts with organisations that cannot afford a cleaning failure. That is not coincidence. It reflects nearly 20 years of disciplined operations, genuine compliance, and a refusal to cut corners on staffing or standards.
Major International Motorsport Event, Melbourne
Premium Corporate Suite and Grandstand cleaning including waste management across 300,000+ attendees over four race days. Ranked #1 contractor on the event’s performance management system in the most recent year despite severe weather.
International Aerospace & Defence Exhibition, Victoria
Delivering exceptional services since 2015 including expanded scope. Corporate chalet cleaning and waste management for global aerospace and defence contractors across multiple exhibition cycles.
Avalon Airport
7 years, 2012 to 2019. Full passenger terminal cleaning.
Healthcare Property Group
Client since 2012. Multiple healthcare facilities. Ongoing. Over 13 years of consecutive service.
Additional Long-Term Clients
Vision Eye Institute. St Boulevard luxury apartments. Midsumma Festival, 2017 to 2026.
Systems, not just people
Every worker trained before they step on site.
All CIA staff, permanent and casual, complete a full induction before their first shift. Site-specific protocols, WHS requirements, chemical handling, waste and environmental compliance. Refreshed through each major event deployment cycle.
WHS you can put in front of a procurement team.
CM3 OHS/WHS Prequalification held. Every site operates under documented Safe Work Method Statements. Incidents are reported, investigated and closed with a full paper trail. Audit ready for any contractor management review.
Real time visibility across every site.
GPS verified attendance and photo verified task completion. Live, not retrospective. Digital QA inspections reported weekly. Fully compliant. Labour Hire Licensing Act 2018, Cleaning Services Award 2020, portable long service leave and WorkCover requirements met.
100% self performed. Zero subcontracting.
One employer. One training standard. One chain of accountability.
Want to know more? Talk to us directly.