Your cleaner may be costing you more than you think
Most cleaning operators win on price by underpaying staff and using unlicensed labour hire. That creates direct legal exposure for the businesses that engage them. CIA Services Group removes that risk entirely.
Self-performed. Zero subcontracting, full supply chain visibility
OHS/WHS Prequalification, third-party verified safety management
Nearly 20 years of documented compliance. Ask for our records
Legal frameworks that make your contractor choice a compliance decision
Why compliance matters to your business
Three legal frameworks. All of them apply to who you engage
Labour Hire Licensing Act 2018 (Vic)
Cleaning contractors that supply labour must be licensed. If your contractor isn’t — and many smaller operators aren’t — the liability extends to you as the host business.
Penalty for host businesses: up to $651,232
labourhireauthority.vic.gov.au →
Fair Work Act: Accessory Liability
Under the Fair Work Act, if your cleaning contractor underpays their staff and you knew or ought to have known, your business carries accessory liability for the underpayment.
Accessory liability: civil penalty per contravention
Modern Slavery Act 2018 (Cth)
Organisations with annual consolidated revenue above $100M must report on supply chain risks. Your cleaning contractor is a supply chain risk if they subcontract or cannot document worker entitlements.
Mandatory reporting obligations apply
Compliance is not optional: for you or your contractor.
Victoria’s Labour Hire Licensing Act makes businesses legally responsible for who they engage. If your cleaning contractor operates without a licence, uses unlicensed subcontractors, or underpays staff under the Cleaning Services Award 2020, your business carries part of that risk.
For organisations with mandatory Modern Slavery reporting obligations, a non-compliant cleaning contractor is a direct liability in your supply chain. The Act requires you to report on the risks posed by your suppliers — and cleaning is typically in scope.
CIA Services Group self-performs 100% of all work. No subcontractors. No labour hire chain. Every staff member is employed and paid correctly under the Cleaning Services Award 2020. We are registered with the Victorian Labour Hire Authority and can provide full documentation on any of the above within 24 hours.
Our compliance credentials.
Verifiable. On request.
Cm3 Contractor OHS/WHS Prequalification
Third-party verified health and safety management. A mandatory prerequisite for major contracts, venues, and government procurement. Certificate available on request.
Labour Hire Licensing Act 2018 — Registered
Fully registered with the Victorian Labour Hire Authority. Businesses that engage unregistered operators face fines of up to $651,232. Verify us at labourhireauthority.vic.gov.au
Cleaning Services Award 2020 — Compliant
All staff paid at correct Award rates at all times. Many competitors undercut on price by underpaying workers — creating legal exposure for the businesses that use them. We don’t.
Modern Slavery Act: Supply Chain Ready
100% self-performed work. Zero subcontracting. Full supply chain documentation available for organisations with mandatory Modern Slavery reporting obligations.
ImmiAccount Right-to-Work Verified
Every worker is right-to-work verified before they set foot on a client site. Zero illegal employment risk to your business or your clients.
Credentials you can verify.
Every registration below is publicly verifiable. Ask your current contractor if they can say the same.
OHS/WHS Prequalification
Labour Hire Authority Registered
Fair Work Compliant Employer
Modern Slavery Supply Chain Ready
ImmiAccount Right-to-Work Verified
Need compliance documentation for your procurement process?
Ask for our Labour Hire Authority registration, Cm3 Certificate, Award compliance statement, or references from any client in this document. We can provide full documentation within 24 hours.
If your current cleaning contractor cannot do the same, that tells you something.